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  1. Color The World
  2. Customer Support FAQ's

Customer Support FAQ's

Shipping & Delivery

  • When will my order ship?
  • How do I track my order?
  • USPS says my order is delivered, however I haven't received it.
  • How much does shipping cost?
  • How long does shipping take?

General

  • What are your Warm, Cool and Neutral colors?
  • Are your products vegan?
  • Are your products cruelty-free or do they contain any harmful ingredients?
  • Do you auto-ship products or offer any subscriptions?
  • How do you give back?
  • Can I buy Color The World at a physical store?
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Product Issues

  • What should I do if my lipstick / product has been damaged or broken?
  • What should I do if I received the wrong item(s) or have missing item(s)?

Shopping & Payment

  • I'm having problems checking out?
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