All purchases made through our website colortheworldlipsticks.com are final. Due to the nature of our product our policy is that we do not offer refunds or exchanges.
** If your item has been damaged or broken, please send us your name, shipping address, order number, and a picture of your damaged item using the "Submit a Request" link below. We will send you a replacement. If you are unable to provide a photo of the damaged item, unfortunately we will be unable to send a replacement.